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REGULAR UPDATES ON THE ONGOING MATTERS WITH US
Throughout this process what acts as a boon is the online communication that we offer to NRIs or overseas-based persons or of Indian origin. No longer do they have to run after different lawyers seeking pertinent advice. We have a well-coordinated, competent communication network that makes accessibility much easier for overseas citizens.
One to One Interactions with our team, messaging, emails and even video chatting is meant that we provide for any NRI to feel more secure and comfortable about a direct interaction with the legal experts.
NETWORK OF 52 LAWYERS PAN INDIA
We have very carefully selected a team which works well in coordination with us. They work under our supervision and in tandem with our basic work ethics and methodology. The entire strategy of every case is done by the local attorney in consonance with us, but the ultimate accountability in each issue rests with the central office. The company remains the single point of contact for our clients. The name of the local attorney is disclosed only once the client is engaged. However, we strictly discourage tripartite communication. Since the local lawyers may not always have the bandwidth to communicate with the overseas clients, we prefer that all communication is done with our office only so that there is no ambiguity in any situation. It needs to be remembered that on all crucial and decisive days, representatives of the company are present to ensure that the quality of service is maintained
ASSURED 24-HOUR LEGAL ASSISTANCE
Our approach is to save clients from getting involved in a weak contentious issue if they are not in one already. For this we provide a frank and free assessment prior to accepting any matter. Only if a valuable contribution can be made in the matter by our team, will the matter be accepted. Secondly, all aspects including risks are discussed upfront so that a client is completely empowered with full understanding of his matter before he engages us for representation.
NRI
We understood a long time ago that it is not only a qualification or an experience of a lawyer that works to get a matter to a logical end. It is the proactive, responsive and a supervisory client input which is also needed to resolve a case successfully. For most overseas Indians this was the biggest impediment to their battle for justice and securing of their legal rights in India, as they were unable to be present in India to supervise or communicate with lawyers engaged from time to time. To address this we opened channels of communication on all levels with clients overseas.
In fact any person who lives outside of India and wants to choose a legal services professional we recommend that he or she should make sure that the professional they choose is geared up with the right infrastructure to provide the services to a client based so far away. This alone will determine the efficacy of the professional in times to come.
This must be clearly understood that it is a combination of both in court and out of court work like obtaining documents etc. required for success of a legal matter. As we take up both for clients not present in India we call ourselves a legal management company and not just a law firm which generally restricts itself to work inside the court. A team of document specialist is always working with legal teams to effectively support them in gathering evidence and fact finding on behalf of the clients in all legal matters.
CONFIDENTIALITY
We respect client confidentiality. Trust and confidence are the prime assurance that we give our clients. All personal information related to the particular account is held by us in utmost confidentiality, is encrypted and stored on a secure server.
TRANSPARENCY IN FEE
We are proud to say that we are transparent in our costs. Before receiving the fee we prefer discussing everything on email so that both sides should get the record of the infrastructure. Our fee structure is always fixed & discussed upfront. There is no ambiguity that any client faces as regards the fee structure related to his/her issues.
International Clientele
This law office prides in its manner of communication due to which we have developed a safe haven for the Non-Residential Indians with matters listed in India or where there are disputes that they get anxious as they can’t be present but this office makes sure that they are well aware of the every step taken on behalf of them be it in Property matters in India or be it Matrimonial Disputes. A person residing overseas is unable to make an appearance and that time can be declared PO and we understand this at our Office and provide effective remedies to the clients with a constant line of communication. The communication is based on trust and faith and that encourages this office to work more expeditiously to the satisfaction of the client.
Pre-Matrimonial Dispute Counselling
This office prides itself in providing counselling to families in early stages of Matrimonial Disputes whereby, the office calls the parties of interest and make them have conversations openly with guidance throughout so that the integrity of the family can be protected rather than going to the court and positive re-enforcement can take place. The wards and directly affected persons can be saved from all the hardships they might have to face. This is a unique attribute to this office as no other office provides this service as efficiently with positive feedback from the clients. We venture into unknown territories as this office has always had the idea of resolving cases as per the satisfaction of the client.